Policies & Standards

Details about the DNS abuse we mitigate and the evidentiary standards for each category.

Botnet
General Policy and Stance on Botnet Reports The DNS Abuse Framework identifies botnets as an actionable abuse and defines them as follows: Botnets are c...
Wed, 16 Mar, 2022 at 8:20 PM
Child Sexual Abuse Material (CSAM)
CleanDNS does not process, handle, or investigate CSAM reports due to their legal sensitivity. Please send a report to the National Center for Missing &...
Thu, 3 Feb, 2022 at 10:35 PM
Copyright
CleanDNS will not act on Copyright abuse without a nexus to other abuse types. We recommend you follow up with UDRP. This the policy of all of our clients. 
Thu, 3 Feb, 2022 at 10:29 PM
Malware
Overview of a Well-Evidenced Malware Report The purpose of a well-evidenced malware report is to ensure the reported abuse is accurately escalated to the R...
Wed, 16 Mar, 2022 at 8:25 PM
Phishing
Overview of a Well-Evidenced Phishing Report The purpose of a well-evidenced phishing report is to ensure the reported abuse is accurately escalated to the...
Wed, 16 Mar, 2022 at 8:21 PM
Spam
Overview of a Well-Evidenced Spam Report The purpose of a well-evidenced Spam report is to ensure the reported abuse is accurately escalated to the Registr...
Wed, 16 Mar, 2022 at 8:27 PM
Trademark
CleanDNS will not act on Trademark abuse without a nexus to other abuse types. We recommend you follow up with UDRP. This the policy of all of our clients...
Thu, 3 Feb, 2022 at 10:36 PM